FAQ
NFG Art by Nan FAQ – Canvas Prints, Digital Downloads & Print-on-Demand Art
Welcome to the NFG Art by Nan FAQ page, your guide to everything about our original art, canvas prints, digital downloads, and print-on-demand products. If you don’t find the answer you’re looking for, feel free to contact us anytime.
1. What is the difference between Original, Digital, and Print-on-Demand Art?
Original Pieces: Our canvas prints are hand-painted images on high-quality canvas, expertly stretched over a wooden frame for a textured, gallery-ready appearance.
Digital Downloads: High-resolution digital art files are available for instant download, giving you the flexibility to print in any size or format. Perfect for personal use, wall decor, screensavers, or creative projects.
Print-on-Demand Products: Select NFG favorite artworks are printed on premium materials, including rugs, kitchenware, and home essentials. Each item is made to order, creating unique, personalized art pieces for your home or office.
2. How do I choose the right size for my space?
We offer multiple sizes for all products. Consider your wall dimensions and the impact you want to create. Each product listing includes size options to help you select the perfect fit for your space.
3. Can I request custom artwork or sizes?
Yes! We offer custom artwork and personalized sizes for many of our products. Contact our team to discuss your unique vision, from original paintings to digital prints.
4. What is the estimated delivery time for orders?
Delivery times vary depending on your location and the specific product. Canvas prints, digital downloads, and print-on-demand items have estimated shipping dates on each product page. Expedited shipping options are also available.
5. Do you offer international shipping?
Absolutely! We ship worldwide. Shipping costs and delivery times vary by location, ensuring your original art or print-on-demand products reach you safely.
6. What is your return and exchange policy?
We want you to love your art. If you’re not satisfied, contact us within 30 days of receiving your order for return or exchange instructions.
7. How do I care for and clean my art pieces?
Care instructions are included with each product. In general, avoid direct sunlight and excessive moisture. Use a soft, dry cloth for dusting to keep your artwork in perfect condition.
8. Is my payment information secure?
Yes, all payments are processed securely through our trusted payment gateway. Your personal and financial information is always protected.
9. How can I contact customer support?
Our team is ready to assist you. Visit the Contact Page or email us directly for any questions regarding canvas prints, digital downloads, print-on-demand items, or custom art requests.
We hope this FAQ helps you find everything you need. If you have additional questions or need assistance, please don’t hesitate to get in touch. Thank you for choosing NFG Art by Nan for your original art and home decor needs!
Our Perks
Fast Delivery
Enjoy a seamless shopping experience, facilitated by our complimentary fast shipping service.
Customer Support
Our dedicated team provides timely assistance, committed to addressing your queries.
Guaranteed Satisfaction
We guarantee your complete satisfaction with every purchase, backed by our 14-day satisfaction guarantee.